
Karen Ball discusses change management techniques and the ADKAR model for effective business transformation.
In this episode, Phil Rose is joined by Karen Ball — Senior Fellow at Prosci, global authority on change management, and author of The ADKAR Advantage. With over 40 years of experience helping organisations navigate change, Karen brings warmth, rigour and real-world stories to a conversation that is as reassuring as it is practical. Key takeaways: why ROI depends on adoption, not installation; how the five building blocks of ADKAR create a clear individual change journey; and why building change management as an organisational capability could be the most valuable investment a scaling business can make. Full Show Notes: Change is inevitable – a truth set in stone. But the way that you handle it? That isn’t. And when change comes in so many forms, it can be easy to be caught up and confused by the complexity around you. If you’re ambitious to scale, evolution will touch every aspect of your business, so taking change management techniques on board is a must. We welcomed the reassuring voice of Karen Ball to the Sparks by Ignium podcast. Having been in the business of change for over forty years and, more recently, the author of Prosci’s updated ADKAR Advantage, she walks us…
Host: Phil Rose
Guest: Karen Ball
Organizations: Prosci
Books & works: The ADKAR Advantage
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