About this episode

Brett McGrath discusses the importance of trust in building a successful hobby business with Grant Paterson of Total Sports Cards.

Everyone wants repeat business. Few people spend enough time earning it. This week on Hobby Jobs, Brett explores why trust compounds faster than transactions and why the businesses that last are built long before the first sale is complete. Then Brett sits down with Grant Paterson, owner of Total Sports Cards, live from Columbus Card Fest. Grant shares what it takes to build a modern hobby business, from running one of Canada's top hockey card operations to managing breaks, buying collections, hiring the right people, creating content, and making decisions that put relationships ahead of short term revenue. If you're building a card shop, consignment business, breaking operation, marketplace, or content brand, this conversation is packed with lessons on thinking like an operator. Topics include: • Why repeat business starts before the first sale • Building trust through systems and communication • Running a high volume breaking business • Hiring people who strengthen your business • Why content builds more than an audience • The opportunity Grant sees in hockey cards Sign up for Hobby Jobs and The Weekly Rip for free Get exclusive content, promote your cards, and connect with…

People in this episode

Host: Brett McGrath

Guest: Grant Paterson

Topics covered

• trust in business
• repeat business
• hobby business
• content creation
• hiring practices
• customer relationships

Keywords

• trust
• repeat business
• hobby jobs
• content
• hiring
• customer relationships
• breaking business

Mentioned in this episode

Organizations: Total Sports Cards

Products: hockey cards

Places: Columbus Card Fest, Canada

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