About this episode

Mark Lumpkin discusses the importance of smart locks in short-term rentals with Amber Baron from Dormakaba.

Smart locks are no longer optional in short-term rentals. In this episode, Mark Lumpkin sits down with Amber Baron from Dormakaba to talk about why access control is one of the most overlooked parts of the guest experience — and how bad systems can completely ruin a stay. They break down: Why check-in is one of the most important moments in hospitalityThe biggest mistakes hosts still make with property accessWhy physical keys are creating massive operational headachesHow smart lock systems in...

People in this episode

Host: Mark Lumpkin

Guest: Amber Baron

Topics covered

• smart locks
• short-term rentals
• guest experience
• access control
• hospitality
• property management

Keywords

• smart locks
• short-term rentals
• guest experience
• check-in
• access control
• operational headaches

Mentioned in this episode

Organizations: Dormakaba

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