Plugins, Products, Protections and More with Guest Shauna Fitzke

Plugins, Products, Protections and More with Guest Shauna Fitzke

March 17, 2026 · 39 min

About this episode

Shauna Fitzke discusses security in support ticket handling and the nuances of plugin and customization development.

Shauna Fitzke, VP of Production Management at MBA, joins Sean, Eric and Ryan for a broad conversation about security around how we handle support tickets, differences and similarities between plugin development and customization development, and how enhancement requests are handled. *** Sumbits is brought to you by MBA. At MBA, we enhance the power of PowerSchool with plugins, customizations and professional development, transforming your PowerSchool SIS experience without creating more adm...

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