Plugins, Products, Protections and More with Guest Shauna Fitzke
From Sumbits from MBA by MBA
March 17, 2026 · 39 min
About this episode
Shauna Fitzke discusses security in support ticket handling and the nuances of plugin and customization development.
Shauna Fitzke, VP of Production Management at MBA, joins Sean, Eric and Ryan for a broad conversation about security around how we handle support tickets, differences and similarities between plugin development and customization development, and how enhancement requests are handled. *** Sumbits is brought to you by MBA. At MBA, we enhance the power of PowerSchool with plugins, customizations and professional development, transforming your PowerSchool SIS experience without creating more adm...
People in this episode
Hosts: Sean, Eric, Ryan
Guest: Shauna Fitzke
Topics covered
- security
- support tickets
- plugin development
- customization development
- enhancement requests
Keywords
- security
- support tickets
- plugin development
- customization
- enhancement requests
Sponsors
MBA
Mentioned in this episode
Organizations: MBA
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