Ep 47 - Superhost Meredith Cowley – Custom BNB Hosting

About this episode

Meredith Cowley discusses her journey from social work to founding Custom BNB Hosting and managing short-term rentals across Australia.

Website: https://custombnb.com.au/ Instagram: @custombnb Superhosts Down Under – Episode with Meredith Cowley (Custom BNB Hosting) In this episode of Superhosts Down Under, Ray and Silvia sit down with Meredith Cowley, founder of Custom BNB Hosting, to explore what it really takes to build and run a short-term rental management business across Australia’s east coast. Meredith shares her journey from frontline child protection social work to becoming a property investor and host. A stage-four breast cancer diagnosis pushed her to re-evaluate what she wanted from life, ultimately creating the space to build a business aligned with her values and lifestyle. Today, she manages a portfolio of around 35 properties across Melbourne, Brisbane, the Sunshine Coast and Hervey Bay. The conversation dives deep into co-hosting, leasing (arbitrage), guest expectations, owner psychology, and the reality of operating a 24/7 hospitality business. Meredith also explains how Custom BNB Hosting uses multiple platforms and local hosting professionals to deliver a consistent guest experience and strong returns for owners. Ray's Property ⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠ Silvia's Property…

People in this episode

Hosts: Ray, Silvia

Guest: Meredith Cowley

Topics covered

• short-term rental management
• property investment
• co-hosting
• guest expectations
• owner psychology
• hospitality business

Keywords

• short-term rental
• property management
• Custom BNB Hosting
• Meredith Cowley
• hospitality
• co-hosting
• guest experience

Mentioned in this episode

Organizations: Custom BNB Hosting

Places: Australia, Melbourne, Brisbane, Sunshine Coast, Hervey Bay

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• Ep 57 - From Five-Star Hotels to Global Publishing: Jodie Odlin's Hosting Empire · May 3, 2026 · 57 min
• Ep 56 - From Separation to Superhost: Jenny’s Airbnb Journey · April 19, 2026 · 57 min
• Ep 55 - The Arbitrage Edge: Building a Multi-Property Portfolio with Siblings Eloi & Emiie · March 22, 2026 · 45 min
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