
Beyond the script: Improv for advisory confidence
From Tax Section Odyssey by AICPA & CIMA
May 22, 2026 · 27 min
About this episode
This episode discusses how improv techniques can enhance communication and advisory skills for tax practitioners.
In this episode of the Tax Section Odyssey podcast, host April Walker talks with Jennifer Dymond, founder and CEO of Spire Consulting Services , about how improv techniques can help tax practitioners build stronger client communication and greater advisory confidence. Their conversation explores how skills like active listening, curiosity, flexibility and staying present can help practitioners move beyond scripted compliance conversations and into more effective, collaborative advisory discussions. Questions answered in this episode: What does improv actually mean in a professional setting? Why do tax practitioners often feel comfortable with compliance work but less confident in advisory conversations? How can the "yes, and" mindset improve listening, responsiveness, and client relationships? What should you do when a client seems disengaged, resistant, or not ready to collaborate? What practical questions or exercises can tax practitioners use to build stronger advisory communication skills? AICPA resources There is still time to register for the ENGAGE conference , coming up June 8 -11 in Las Vegas, NV. Dymond's referenced session is on Tuesday, June 9 at 4:10pm PT…
People in this episode
Host: April Walker
Guest: Jennifer Dymond
Topics covered
- improv techniques
- client communication
- advisory confidence
- active listening
- collaborative discussions
Keywords
- improv
- tax practitioners
- client relationships
- advisory skills
- active listening
- compliance conversations
Mentioned in this episode
Organizations: Spire Consulting Services, AICPA, CIMA
Places: Las Vegas, NV
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