Inside Charter’s Shift From Network Hardware to Software-Driven Infrastructure
About this episode
Peter High interviews Jake Perlman about Charter Communications' transformation to a software-driven network infrastructure.
As telecom infrastructure becomes increasingly software-defined, technology leaders must rethink everything from engineering talent to AI operations and customer experience. In this episode of Technovation , Peter High speaks with Jake Perlman , Executive Vice President and Chief Technology and Information Officer at Charter Communications , about how one of the nation’s largest connectivity providers is transforming its network into a software-driven platform. Jake shares how Charter is integrating AI, telemetry, predictive analytics, and edge infrastructure to improve operations at scale while enabling faster innovation across the business. Key highlights include: Why modern telecom networks increasingly resemble software platforms How AI is improving technician workflows and predictive operations Charter’s approach to agile organizational design and engineering culture The strategic role of edge computing and distributed infrastructure Why continuous learning has become essential for technology leadership
People in this episode
Host: Peter High
Guest: Jake Perlman
Topics covered
- telecom infrastructure
- software-defined networks
- AI operations
- customer experience
- agile organizational design
- edge computing
Keywords
- telecom
- software platforms
- AI
- predictive analytics
- engineering culture
- continuous learning
Mentioned in this episode
Organizations: Charter Communications
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