About this episode

Patrick Sheehan discusses Intermedia's Co-Op Partner Model aimed at helping channel partners grow while reducing operational burdens.

By Doug Green “We’re a partner-first company. It is in our DNA,” says Patrick Sheehan, Vice President of Channel Development and Distribution at Intermedia. In this episode of Technology Reseller News, recorded for the CCA community, I spoke with Patrick Sheehan, Vice President of Channel Development and Distribution at Intermedia, about a new approach to helping channel partners grow recurring revenue while reducing operational complexity. Intermedia describes itself as an intelligent cloud communications provider, bringing voice, video, messaging, contact center, collaboration and related services into one seamless, AI-powered platform. Sheehan noted that Intermedia supports thousands of partners and more than 150,000 businesses, with a strong focus on helping partners look good and keeping customers happy. The central topic of the conversation was Intermedia’s Co-Op Partner Model, a program designed for partners who want to retain control over customer relationships and pricing, while Intermedia handles many of the back-end operational burdens that can slow growth. For many partners, cloud communications, AI, Microsoft Teams integration, and contact center services represent…

People in this episode

Host: Doug Green

Guest: Patrick Sheehan

Topics covered

• channel partners
• recurring revenue
• cloud communications
• AI
• operational complexity
• Co-Op Partner Model

Mentioned in this episode

Organizations: Intermedia, CCA

Products: Microsoft Teams

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