Sell the Service, Not the Infrastructure: TELCLOUD Simplifies Billing and Compliance for POTS Replacement, POTS and Shots Podcast Series
About this episode
Jake Jacoby discusses the complexities of billing and compliance in POTS replacement services.
“Think of it as the easy button—if you don’t want to deal with the complexity, we can take care of it for you,” says Jake Jacoby , CEO of TELCLOUD . In the latest episode of the TELCLOUD POTS and Shots Podcast Series , Doug Green , Publisher of Technology Reseller News , speaks with Jacoby about a critical but often overlooked element of POTS replacement: billing, compliance, and selling the service—not just the infrastructure . As legacy copper lines are phased out globally, businesses must replace POTS lines that support life-safety and mission-critical systems such as fire alarms, elevators, security panels, and emergency phones. While much of the conversation has focused on technology and deployment, Jacoby explains that billing and regulatory compliance can be just as important—and just as complex . Because POTS replacement services fall under telecommunications regulations, partners who wish to bill customers directly must meet strict requirements, including registering as a 499 filer with the FCC and implementing sophisticated tax and billing engines capable of calculating and remitting federal, state, and local telecom taxes correctly. Jacoby notes that many partners…
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