S7|G31 Kill the Avatar with Rachel Allen

S7|G31 Kill the Avatar with Rachel Allen

July 10, 2026 · 25 min

About this episode

In this episode, Maurice and Rachel discuss the pitfalls of the client avatar in marketing and explore more effective strategies for understanding customer motivations.

You sat down. You built a client avatar. You gave them a name, a coffee order, a favorite weekend activity. Congratulations — you made an imaginary friend, not a marketing strategy. In this episode of That Will Nevr Work, Maurice sits down with Rachel Allen — founder of Bolt from the Blue Copywriting, fractional CMO, and a 17-year veteran of making words make money for clients in 21-plus countries. Rachel's path to this work was anything but conventional: she dropped out of college, moved to Hong Kong with $200, and discovered almost by accident that people would actually pay her to write — turning a $3.25 first gig into a career writing for some of the biggest names in entrepreneurship, influencers, brick-and-mortar businesses, and nonprofits around the world. Today, Rachel is known for one gloriously unpopular opinion: the client avatar — that staple exercise of nearly every marketing course — is not a strategic tool, it's an imaginary friend, and most businesses are quietly sabotaging their own marketing by building one. In this conversation, Rachel and Maurice dig into: Why demographics alone tell you nothing about what actually drives a buying decision The "sweet spot"…

People in this episode

Host: Maurice D. Chism, Sr.

Guest: Rachel Allen

Mentioned in this episode

Organizations: Bolt from the Blue Copywriting

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