284: A Research-Led Perspective on Coaching Culture with Professor Jonathan Passmore

About this episode

The episode explores embedding a coaching culture within organizations with insights from Professor Jonathan Passmore.

In the 6th episode of the Building Successful Coaching Cultures series, host Rosie Nice, is joined by Professor Jonathan Passmore to explore what it really takes to embed a coaching culture within organisations. Drawing on decades of research and practice, Jonathan unpacks how a coaching culture goes beyond individual interventions, becoming a default way of thinking, leading, and interacting. He highlights the value of aligning leadership intent with everyday behaviours, and the importance of extending coaching principles across all levels of an organisation—not just within formal leadership roles. The conversation also tackles one of the field's biggest challenges: measuring impact. Jonathan discusses the current gaps in empirical evidence and offers practical suggestions for capturing meaningful metrics, alongside case study insights that demonstrate the tangible benefits of coaching cultures. The discussion reflects on the evolution of coaching, from a niche leadership tool to a broader organisational capability, encompassing internal, external, and increasingly AI-enabled approaches. Looking ahead, Rosie and Jonathan explore the growing role of technology in democratizing…

People in this episode

Host: Rosie Nice

Guest: Professor Jonathan Passmore

Topics covered

• coaching culture
• leadership
• organizational development
• measuring impact
• technology in coaching
• AI coaching

Keywords

• coaching
• leadership intent
• organizational behavior
• empirical evidence
• AI coaching
• human connection
• coaching metrics

Mentioned in this episode

Organizations: Association for Coaching

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