#111. It's not what you've got - it's how you use it
About this episode
Neil shares a powerful real-world experience from a remote tented safari lodge, highlighting how challenges can lead to memorable guest experiences.
Episode Summary What if the biggest excuse holding you back from hosting… simply isn’t true? In this episode, Neil shares a powerful real-world experience from a remote tented safari lodge in Samburu Game Reserve, where there’s no mains electricity, no traditional infrastructure—and wild animals roam freely. Despite these challenges, the team delivered one of the most memorable and seamless guest experiences imaginable. From baboon break-ins to solar-powered systems, this episode uncovers a s...
People in this episode
Host: Neil Harvey
Topics covered
- hosting
- guest experience
- safari lodge
- challenges
- remote locations
- sustainable practices
Keywords
- hosting
- guest experience
- safari lodge
- Samburu Game Reserve
- wild animals
- solar-powered systems
- baboon break-ins
Mentioned in this episode
Places: Samburu Game Reserve
More episodes of The Airbnb Superhost
- #114. Managing a bad month
- #112 What Guests Leave Behind
- #110: When Airbnb Success Turns Sour (and What You Can Learn)
- #109. There's something strange about Mary!
- #108 - Are The Nightmares True?
- #107 The Student Who Lived Rent-Free
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