
#117 Why My Festival Guests Return Each Year
From The Airbnb Superhost by Neil Harvey
May 26, 2026 · 18 min · Episode 117
About this episode
This episode explores the psychology behind why festival guests return year after year, focusing on emotional connections rather than just accommodations.
What if the reason guests return year after year has very little to do with the room… and everything to do with how you make them feel? In this episode of the Airbnb Superhost Podcast, I share the fascinating psychology behind why the same festival guests keep returning to stay with me every May Bank Holiday — and why many of them now feel more like a temporary tribe than Airbnb guests. From fire pits and BBQs to WhatsApp groups and Maslow’s Hierarchy of Needs, this episode explores how emoti...
People in this episode
Host: Neil Harvey
Topics covered
- guest experience
- psychology
- festival
- community
- Airbnb hosting
Keywords
- festival guests
- returning guests
- Airbnb
- community building
- emotional connection
- guest experience
- Maslow's Hierarchy
Mentioned in this episode
Organizations: WhatsApp
Books & works: Maslow’s Hierarchy of Needs
More episodes of The Airbnb Superhost
- Episode 119. How to build a business that works without you · June 9, 2026 · 14 min
- Episode #118. There's nowt as queer as folk! · June 2, 2026 · 17 min
- #116 If you want a star - create the stage · May 19, 2026 · 16 min
- #115 When guests make a suggestion · May 12, 2026 · 15 min
- #114. Managing a bad month · May 5, 2026 · 16 min
- #113 How I ran my Airbnb business whilst on 10 days holiday · April 28, 2026 · 15 min
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