
The episode discusses the unexpected impact of ATMs on banking jobs and the role of AI in enhancing customer relationships.
In 1970 the ATM was called "The Teller Killer." But instead, banks opened MORE branches, teller jobs doubled. Machines handled the math, humans handled the relationship. AI is your ATM — it automates the routine, you scale the empathy. SUBSCRIBE: https://dustin-harris.mykajabi.com/newsletters/2147763779/subscribe
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