Online features and fighting fraud: should a neobank replace your legacy bank?

About this episode

The episode discusses the rise of digital banking in Ireland and the trust issues surrounding neobanks compared to traditional banks.

Irish consumers are embracing online banks in their droves, but do they trust them with their salaries, savings and investments? Adrian Weckler is joined by Bianca Zwart, chief strategy officer at bunq to discuss the rise of digital banking in Ireland, why younger customers are turning to crypto and investing apps, and whether neobanks can compete with traditional institutions on trust, fraud protection and customer support. We want to earn your trust and are members of the Trust Project. See our ethics policies at independent.ie/ourjournalism See omnystudio.com/listener for privacy information.

People in this episode

Host: Adrian Weckler

Guest: Bianca Zwart

Topics covered

• digital banking
• neobanks
• trust
• fraud protection
• customer support
• crypto
• investing apps

Keywords

• neobank
• legacy bank
• digital banking
• trust
• fraud
• crypto
• investing apps

Mentioned in this episode

Organizations: bunq

Places: Ireland

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