Revolutionizing Returns with LiquiDonate
From The Chain Podcast by ASCM (The Association for Supply Chain Management)
September 11, 2025 · 34 min · Season 2 · Episode 16
About this episode
This episode discusses how LiquiDonate is transforming the returns process to create a more sustainable supply chain.
In this episode of The Chain Podcast, we dive into the future of returns and the creation of a more sustainable and socially conscious supply chain. Our host, Abe Eshkenazi, is joined by Disney Petit, the CEO and founder of LiquiDonate. Disney shares her extensive experience working with tech companies to implement social impact programs and discusses how LiquiDonate is revolutionizing the returns process. Discover how LiquiDonate leverages existing business models and evolving technologies to reduce landfill waste and enable circularity by connecting retailers' excess unsold and returned inventory to nonprofits. Disney explains the shocking reality that about 80% of returned products end up in landfills and how LiquiDonate's innovative software helps reroute these items to nonprofits, upcyclers, or recyclers. We also explore the environmental impact of returns, the inefficiencies in reverse logistics and the role of e-commerce in complicating the returns process. Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast
People in this episode
Host: Abe Eshkenazi
Guest: Disney Petit
Topics covered
- returns process
- sustainable supply chain
- social impact
- reverse logistics
- e-commerce
Keywords
- returns
- sustainability
- circularity
- reverse logistics
- e-commerce
- nonprofits
- inventory
Mentioned in this episode
Organizations: LiquiDonate, ASCM
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