About this episode

Patty Hayward discusses the impact of AI on care coordination and patient engagement in post-discharge scenarios.

As healthcare organizations seek to reduce avoidable readmissions and improve patient outcomes, many are exploring how AI can help bridge gaps in post-discharge care. Patty Hayward joins Michael to discuss the evolving role of AI-driven care coordination, where automation can create value, and why the human element remains critical to successful patient engagement.

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