About this episode

The episode discusses the role of telematics in commercial auto insurance and the importance of understanding customer needs.

In the latest episode of The Connected Podcast, the discussion centers on the dynamic field of telematics in commercial auto insurance. Industry experts Pete Frey from Great American and Matteo Carbone of the IoT Insurance Observatory highlight the increasing adoption of telematics by both InsurTech MGAs and traditional insurers. They stress the importance of understanding the diverse needs of commercial auto customers and propose developing a customer "canvas" to effectively tailor telematic...

People in this episode

Hosts: Alan Demers, Stephen Applebaum

Guests: Pete Frey, Matteo Carbone

Topics covered

• telematics
• commercial auto insurance
• InsurTech
• customer needs
• insurance industry

Keywords

• telematics
• commercial auto
• insurance
• customer canvas
• InsurTech
• adoption

Mentioned in this episode

Organizations: Great American, IoT Insurance Observatory, InsurTech MGAs, traditional insurers

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