Transforming Retail and Reskilling at Scale with Walmart

About this episode

Anupriya Sharma discusses Walmart's approach to digital transformation and the importance of empathy in tech leadership.

We sat down with Anupriya Sharma , Vice President of Technology Strategy at Walmart US, to talk about what it takes to lead digital transformation at one of the world’s largest companies. From navigating change and scaling GenAI to building a strong learning culture, Anupriya shares how Walmart is embracing innovation while keeping people at the center. She offers insights on change management, building inclusive technologies, and the critical role empathy plays in tech leadership. Whether you’re rethinking your strategy or just getting started with AI, her perspective is a must-hear. We also cover: 🛒 How Walmart is using GenAI to personalize shopping and improve associate tools 🧠 What it means to lead with an intrapreneurial mindset ⚙️ The importance of responsible experimentation at scale 📚 How Walmart is investing in associate learning through programs like Live Better U 🧩 Why empathy and storytelling are essential skills in tech roles +++ Explore courses on AI, digital transformation, and leadership at Coursera.org , and learn how to integrate AI into day-to-day decision-making—and stay ahead in an evolving global landscape.

People in this episode

Guest: Anupriya Sharma

Topics covered

• digital transformation
• AI
• learning culture
• change management
• empathy in tech leadership
• intrapreneurial mindset

Keywords

• Walmart
• digital transformation
• GenAI
• learning culture
• empathy
• change management
• AI integration

Mentioned in this episode

Organizations: Walmart, Coursera, Live Better U

Products: GenAI

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