Personalized Travel Powered by AI with Lou Chatta | The Covert Code | EP 115

About this episode

This episode discusses how AI is transforming personalized travel experiences with insights from Lou Chatta, founder of Pin Tours.

🎙️ This week on The Covert Code Podcast, the topic is: The AI Experience Economy My special guest is Lou Chatta, founder of Pin Tours, an AI-powered platform transforming how people experience travel, tours, transportation, events, and local discovery. Lou is building an orchestration layer behind the experience economy — combining travel, transportation, attractions, restaurants, events, and local knowledge into personalized journeys powered by AI. From partnerships with Uber, Yelp, GetYourGuide, and FIFA World Cup host cities, Pin Tours is helping redefine what travelers do beyond the stadium, beyond the hotel, and beyond the generic itinerary. In this episode, Anna and Lou discuss how AI is changing guided experiences, how local guides can turn their knowledge into income, and why personalization is the future of travel. 🔍 WHAT YOU’LL LEARN: • What the AI Experience Economy means • How Pin Tours personalizes travel in real time • Why guided experiences have traditionally been expensive and hard to scale • How AI can digitize the knowledge of local tour guides • How travelers can customize experiences by interest, budget, time, language, and accessibility • How Pin Tours is…

People in this episode

Host: Anna Covert

Guest: Lou Chatta

Topics covered

• AI in travel
• personalized experiences
• experience economy
• local guides
• tourism innovation

Keywords

• AI Experience Economy
• personalized travel
• guided experiences
• local knowledge
• experience-based tourism

Mentioned in this episode

Organizations: Pin Tours, Uber, Yelp, GetYourGuide, FIFA World Cup

More episodes of The Covert Code

• Founder-Led Selling: Why Faceless Brands Are Losing | The Covert Code | EP 117 · June 12, 2026 · 26 min
• Why Small Businesses Hit Growth Ceilings w/ Rob Aquino | The Covert Code | EP 116 · June 7, 2026 · 49 min
• Why Curiosity Is the Ultimate Competitive Advantage | The Covert Code | EP 114 · May 22, 2026 · 48 min
• Reinvention, Leadership & The Champagne CEO with Terri Eagle | Covert Code | EP 113 · May 15, 2026 · 48 min
• Designing Your Authority Journey | Forbes Books | Covert Code | EP 4 · May 8, 2026 · 41 min
• Designing Your Authority Journey | Forbes Books | Covert Code | EP 4 · May 1, 2026 · 42 min