How to Transform a SaaS Company with AI from ELMO CTO

How to Transform a SaaS Company with AI from ELMO CTO

June 24, 2026 · 36 min · Episode 139

About this episode

Josh McKenzie discusses how ELMO Software Group transformed its software development lifecycle using AI tools.

What happens when a software company building AI tools for HR teams uses those same tools to transform itself? Josh McKenzie, Chief Technology Officer at ELMO Software Group, shares how his team rebuilt their entire software development lifecycle around AI agents and redrew the boundaries of every engineering role. He breaks down how to lead that shift without losing people's trust, why domain expertise is the real SaaS moat, and how the right analytics partner unlocks decisions HR teams have never been able to make before.

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