Matt Leone: How DriveCentric Is Changing the Way Dealers Win Customers (Part 2)
About this episode
In this episode, Matt Leone discusses the future of the automotive industry and the impact of technology on customer engagement.
If you listened to part one, you know where Matt Leone came from. Now it's time to talk about where he's taking the industry. In part two, we get into the conversation that I think every dealer, every GM, and every person making technology decisions in this business needs to hear. We talk about why the traditional CRM was broken before most people admitted it. Why the difference between a management platform and an engagement platform is costing dealerships more than they realize. Why 140 dea...
People in this episode
Host: David Spisak
Guest: Matt Leone
Topics covered
- automotive industry
- customer engagement
- technology in dealerships
- CRM systems
- management platforms
Keywords
- DriveCentric
- CRM
- dealership technology
- customer engagement
- management platform
Mentioned in this episode
Organizations: DriveCentric, CRM
More episodes of The David Spisak Show
- George Karolis: Building Auto Retail's $22 Billion Playbook
- 25 Questions Every Entrepreneur Should Ask Themselves (Part 1)
- Matt Leone: The Long Road to DriveCentric (Part 1)
- What Carvana Knows That We Don't
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