About this episode

Philip McKenzie discusses design thinking and service design with Clive Grinyer, exploring how these concepts address modern challenges.

Philip welcomes Clive Grinyer, author of Redesigning Thinking: How Service Design is Solving Our 21st Century Challenges. In their conversation they reflect on how thinking itself can be framed as a design issue, how we build care into our processes and what constitutes “doing the right thing?” The Drop – The segment of the show where Philip and his guest share tasty morsels of intellectual goodness and creative musings. Philip’s Drop: Library of America Clive’s Drop: Designing Hope: Visions to Shape Our Future – Sarah Housley Special Guest: Clive Grinyer.

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