Episode 257: Redesigning Thinking & Service Design w/ Clive Grinyer
From The Deep Dive by Philip McKenzie
April 29, 2026 · 59 min
About this episode
Philip McKenzie discusses design thinking and service design with Clive Grinyer, exploring how these concepts address modern challenges.
Philip welcomes Clive Grinyer, author of Redesigning Thinking: How Service Design is Solving Our 21st Century Challenges. In their conversation they reflect on how thinking itself can be framed as a design issue, how we build care into our processes and what constitutes “doing the right thing?” The Drop – The segment of the show where Philip and his guest share tasty morsels of intellectual goodness and creative musings. Philip’s Drop: Library of America Clive’s Drop: Designing Hope: Visions to Shape Our Future – Sarah Housley Special Guest: Clive Grinyer.
People in this episode
Host: Philip McKenzie
Guest: Clive Grinyer
Topics covered
- service design
- design thinking
- 21st century challenges
- care in processes
- ethical design
Keywords
- service design
- design thinking
- Clive Grinyer
- ethical design
- 21st century challenges
Mentioned in this episode
Books & works: Redesigning Thinking: How Service Design is Solving Our 21st Century Challenges, Designing Hope: Visions to Shape Our Future
More episodes of The Deep Dive
- Episode 262: How Not to Save the World w/ Anthea Lawson · June 5, 2026 · 1h 12m
- Episode 261: Ethics and Culture of AI w/ Clara Hawking · May 29, 2026 · 59 min
- Episode 260: Unvaccinated Under God w/ Kira Ganga Kieffer · May 21, 2026 · 1h 4m
- Episode 259: Protest History of the United States w/ Gloria Browne-Marshall · May 14, 2026 · 1h 11m
- Episode 258: Deficit Thinking & Feminist Economics w/ Emma Holten · May 7, 2026 · 1h 2m
- Episode 256: The Great Resistance w/ Carrie Gibson · April 22, 2026 · 1h 2m
Explore listener stats, chart rankings, contacts and more on the The Deep Dive podcast page.