If You Didn't Document It, Medicare Thinks It Never Happened

If You Didn't Document It, Medicare Thinks It Never Happened

From The Disrupted Podcast by James Preston, Scott Middleton

June 8, 2026 · 33 min · Episode 139

About this episode

Scott Middleton discusses the critical importance of documentation in healthcare following a merger.

Scott Middleton joins Jamie live from Boston — fresh off signing the official merger paperwork at 3am — to break down the single biggest operational gap he's finding in the newly merged organization: providers doing real, valuable clinical work and simply not documenting it. The insight that cuts to the core of this episode: when you don't log what you did for a patient, Medicare doesn't see a provider who worked hard — it sees a provider who didn't show up, and your NPI number pays the price.

People in this episode

Host: Jamie

Guest: Scott Middleton

Topics covered

  • healthcare documentation
  • Medicare
  • clinical work
  • operational gaps
  • mergers

Keywords

  • Medicare
  • documentation
  • clinical work
  • operational gaps
  • healthcare
  • merger

Mentioned in this episode

Organizations: Medicare

Places: Boston

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