400: Inside the Client Service Model of a $415M AUM Practice

400: Inside the Client Service Model of a $415M AUM Practice

September 1, 2026 · 54 min · Episode 400

About this episode

The episode explores the client service model of a successful financial advisory practice and how it balances growth with strong client relationships.

What does it actually look like to build a fast-growing advisory firm without sacrificing the depth of your client relationships? In this episode, I’m sitting down with financial advisor Emily Rassam to take a behind-the-scenes look at the client experience, workflows, and team structure she’s used to build a thriving practice serving approximately 270 families. We dig into how behavioral finance shapes everything from prospect conversations to financial plans, why every meeting in her ...

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Host: Libby Greiwe

Guest: Emily Rassam

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