EE497 - Mentor Moment: Ciara Troy - Let the Customer Voice Build the Business (Oishii Sushi)

EE497 - Mentor Moment: Ciara Troy - Let the Customer Voice Build the Business (Oishii Sushi)

From The Entrepreneur Experiment by Gary Fox

May 3, 2026 · 6 min · Season 29

About this episode

Ciara Troy discusses the importance of listening to customer feedback and iterating in business.

In this Mentor Moment, Ciara Troy, founder of Oishii Sushi, shares a simple founder advantage that most people avoid: getting closer to the customer voice, not further away from it. Instead of over-engineering a five-year plan, Ciara focused on relentless iteration - testing, listening, refining, and letting real demand guide the next move. It’s a practical reminder that traction often comes from doing the unglamorous work: showing up consistently, making small improvements, and acting fast on feedback - even when you’re tired, the weather’s against you, and the path isn’t clear yet. Listen back to the full conversation in Episode 450 of The Entrepreneur Experiment - and subscribe/follow so you don’t miss the next Mentor Moment. *Our Sponsors * Nostra: https://bit.ly/nostra26 Azure: https://bit.ly/azure26 Follow The Entrepreneur Experiment: Instagram: https://www.instagram.com/entrepreneurexperiment/ TikTok: https://www.tiktok.com/@entrepreneurexperiment

People in this episode

Host: Gary Fox

Guest: Ciara Troy

Topics covered

  • customer voice
  • business iteration
  • entrepreneurship
  • feedback
  • sustainable growth

Keywords

  • customer feedback
  • business growth
  • entrepreneurship
  • iteration
  • Oishii Sushi

Sponsors

Nostra, Azure

Mentioned in this episode

Organizations: Oishii Sushi

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