About this episode

Mike Nelson discusses his journey from paramedic to aviation and the creation of Ladder Suite, a software platform for first responders.

Sitting with me in the Firehouse is Mike Nelson, a paramedic, former airline pilot, flight instructor, and founder of Ladder Suite, a modern software platform built specifically for first responders. Mike’s career in emergency services began in volunteer EMS, where seeing the direct impact of helping people inspired him to pursue the field professionally. He earned his EMT certification, advanced to EMT-CC, and ultimately became a paramedic, serving both professionally and as a volunteer medic with his local fire department. Alongside his EMS career, Mike also built a successful career in aviation, flying the CRJ-700 for American Eagle while working as a flight instructor. After starting a family, he made the decision to step away from airline flying to be more present at home and return to EMS full time. A father of two, Mike credits parenthood — especially raising his autistic son Logan, who has high support needs — with reshaping how he views time, stress, service, and balance. A lifelong passion for technology and coding eventually led Mike to create Ladder Suite, combining his firsthand experience in emergency services with software development. What began as a real-time…

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