
Don Baine discusses his decision to replace four HP printers due to issues with ink subscriptions and customer service.
Welcome to The Gadget Professor Show #778 hosted by Don Baine. This Week on The Gadget Professor Show This week, I’m doing something a little different. Instead of reviewing the latest cutting-edge gadget, I’m talking about something we all rely on… printers — and why I made the decision to remove four HP printers from my studio and home office. After years of mechanical issues, frustrating customer service experiences, and being transferred endlessly on support calls, I finally hit a breaking point. My printers refused to print, claiming I did not have “valid HP ink” — even though I was enrolled in the Instant Ink program and using genuine cartridges sent directly from HP. When I cancelled the subscription, the printers blocked the cartridges entirely. That was it. In this episode, I’ll break down: What actually happened How subscription-based ink programs really work Why your printer may not truly belong to you And the financial reality of cartridge printing vs tank systems I replaced all four units with the Epson EcoTank ET-2988 — and the cost comparison may surprise you. This isn’t about brand bashing. It’s about consumer ownership, control, and understanding the long-term…
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