263: What Today's Secondhand Shoppers Really Want From Resale & Thrift Stores, feat. Caroline Phillips
About this episode
The episode discusses what today's secondhand shoppers want from thrift and resale stores, featuring insights from Caroline Phillips on modern consignment and community engagement.
What do today's secondhand shoppers actually want from thrift and resale stores? For Caroline Phillips, founder of Paloma Modern Consignment in Austin, the answer goes beyond finding a great deal. Shoppers are looking for quality, recognizable brands, an inviting experience, community, and an easier way to make secondhand part of how they shop. On the Get Thrifty Podcast, host Maggie Scivicque talks with Caroline about creating an upscale modern consignment boutique that bridges everyday fashion and luxury while making secondhand shopping more approachable. They explore the stigma that still surrounds thrifting, why younger shoppers are embracing resale differently, and how trust, hospitality, sustainability, and community can shape the modern resale experience. GUEST HANDLES & RESOURCES TT: @paloma_consignment IG: @paloma_consignment Website: https://www.palomaconsignment.com/ SHOW NOTES How a curated boutique experience can make secondhand shopping more approachable to people intimidated by traditional thrifting Why shoppers want everything from Lululemon and Anthropologie to Chanel, Gucci, Prada, and Hermès secondhand What Caroline is learning about Gen Z shoppers discovering…
People in this episode
Host: Maggie Scivicque
Guest: Caroline Phillips
Topics covered
- secondhand shopping
- thrift stores
- modern consignment
- community
- sustainability
- Gen Z shoppers
Keywords
- secondhand
- thrift
- resale
- modern consignment
- community
- sustainability
- Gen Z
- fashion
- shopping experience
Mentioned in this episode
Organizations: Paloma Modern Consignment, Lululemon, Anthropologie, Chanel, Gucci, Prada, Hermès
Places: Austin
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- 260: Out-Thrift Most Shoppers: Insider Tips From a Former Thrift Store Employee, feat. Andrew Harper
- 259: What Nobody Tells You About Your First Year as a Reseller, feat. Alexa Milmont
- 258: How a Vintage Expert Finds 100-Year-Old Clothing Most Thrifters Never See, feat. Brooke Nault
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