Shotgun Repairs: Why Technicians Guess and Customers Pay

Shotgun Repairs: Why Technicians Guess and Customers Pay

July 20, 2026 · 33 min · Season 9 · Episode 373

About this episode

Jamie Irvine and Jennifer Irvine discuss the issue of shotgun repairs in vehicle maintenance and the challenges of accurate diagnostics in modern commercial vehicles.

Send us Fan Mail Episode 373: In this episode of The Heavy Duty Parts Report, Jamie Irvine and co-host Jennifer Irvine explore the problem of shotgun repairs—when technicians replace multiple parts based on assumptions rather than identifying the true root cause of a vehicle issue. They examine how modern commercial vehicles have become significantly more complex making accurate diagnostics more challenging and increasing the risk of unnecessary repairs, downtime, and lost revenue. &nbs...

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