About this episode

Luke Godwin discusses the challenges and solutions related to the recon process in the buy here pay here business with guest Sam Brenner.

In this episode of the Independent Dealer Podcast, Luke Godwin takes the stage at an industry conference to break down one of the most expensive — and most ignored — problems in the buy here pay here business: recon. Joined by Sam Brenner of Brenner Car Credit, a five-location BHPH operation out of the Harrisburg, Pennsylvania area, Luke walks a room full of dealers through exactly what's bleeding their shops dry, why hiring more techs is almost never the answer, and what a real recon process actually looks like. What You'll Learn: Why having a recon facility often makes the business harder to run — and what that means for how you structure your shop How Sam's shop was running 22+ labor hours per recon unit at over $2,200 a car — and what one process change cut that nearly in half within 30 days Why your techs are costing you double what you think if you're not tracking hours turned versus hours paid The internal inventory manager role that most dealers don't have — and why one person owning the car from auction to front line changes everything How a push-pull system between an inspector and an inventory manager eliminated bloated ROs without a single increase in comebacks or…

People in this episode

Host: Luke Godwin

Guest: Sam Brenner

Topics covered

• recon process
• buy here pay here
• automotive industry
• shop management
• cost reduction

Keywords

• recon
• buy here pay here
• automotive
• shop management
• cost reduction
• labor hours
• inventory management

Mentioned in this episode

Organizations: Brenner Car Credit

Places: Harrisburg, Pennsylvania

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