Surprise, Your AI Doesn't Train Itself. Building and Maintaining AI Agents.

Surprise, Your AI Doesn't Train Itself. Building and Maintaining AI Agents.

From The Josh Bersin Company by Josh Bersin

May 22, 2026 · 15 min

About this episode

The episode discusses the misconceptions around AI agents and emphasizes the need for continuous training and maintenance.

Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there’s a strange misconception out there – the idea that you can just “buy an Agent” and turn it on immediately. AI doesn’t quite work this way. These systems “become you” – which means you have to train, maintain, tune, and continuously monitor them. Here’s the story for a quick listen. Here is a brief background on “managing and maintaining” AI agents. And remember, this is the power of AI – you want it to “learn” about your company! But like a junior staff member, you have to coach and train it. Additional Information Introducing HR 2030: A Vision For Agentic Human Resources Agentic HR: Where Enterprise AI Is Going – Imperatives Why AI Is A Massive Job-Creation Technology, Despite What You Think The Age of the Superworker (and Supermanager) Get Galileo: The AI Superagent for HR

People in this episode

Host: Josh Bersin

Topics covered

Keywords

Mentioned in this episode

Products: Claude, Galileo: The AI Superagent for HR

Books & works: HR 2030: A Vision For Agentic Human Resources, Agentic HR: Where Enterprise AI Is Going – Imperatives, Why AI Is A Massive Job-Creation Technology, Despite What You Think, The Age of the Superworker (and Supermanager)

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