About this episode

The episode discusses the upheaval at State Farm following its loss of the top auto insurer title to Progressive, including new contracts and a shift towards AI.

This past year Progressive usurped State Farm as the nation’s biggest personal auto insurer, losing a throne State Farm had held since World War II. The shift sparked a dramatic overhaul at the company, including new agent contracts, sweeping benefit cuts and a big push into AI. WSJ's Jean Eaglesham reports on the fallout. Jessica Mendoza hosts. Further Listening: - Insuring a Home in California Is Getting Harder - Is Florida Just for Rich People Now? Sign up for WSJ’s free What’s News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

People in this episode

Host: Jessica Mendoza

Guest: Jean Eaglesham

Topics covered

• auto insurance
• corporate restructuring
• AI in insurance
• agent contracts
• benefit cuts

Keywords

• State Farm
• Progressive
• auto insurance
• AI
• agent contracts
• benefit cuts

Mentioned in this episode

Organizations: State Farm, Progressive

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