Inside GuestOS with Jessie Fischer: AI Hospitality, Yosemite & the Future of Guest Experience

About this episode

Jessie Fischer discusses how AI is transforming the hospitality industry through GuestOS, enhancing guest experiences while automating repetitive tasks.

In this episode of The Layover , we sit down with Jessie Fischer , founder and CEO of GuestOS , to explore how artificial intelligence is transforming hospitality—not by replacing people, but by giving hotel teams more time to create meaningful guest experiences. Raised in a family that has operated hotels near Yosemite National Park for more than 50 years, Jessie grew up answering phones, calming guests during wildfires and power outages, and learning firsthand what hospitality looks like when nature keeps you on your toes. Today, she’s channeling those experiences into GuestOS, an AI-powered hospitality platform helping hotels automate repetitive tasks while elevating service and personalization. Jessie breaks down how GuestOS is: Automating repetitive guest inquiries so hotel staff can focus on hospitality, not busywork Creating customizable AI “teammates” trained on each property’s unique brand and personality Helping hotels unlock underutilized spaces and create new guest experiences Using AI to improve communication during emergencies like wildfires and road closures Supporting outdoor destinations like Yosemite through better visitor information and coordination…

People in this episode

Host: LOST iN

Guest: Jessie Fischer

Topics covered

• AI in hospitality
• guest experience
• automation
• outdoor travel
• female founders
• overtourism
• community connection

Keywords

• AI hospitality
• GuestOS
• Yosemite
• guest experience
• automation
• female founders
• overtourism
• travel memories

Mentioned in this episode

Organizations: GuestOS

Places: Yosemite National Park, Yosemite

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