Give Feedback That Lands: The Playing Cards Method with Kathy Pearce

Give Feedback That Lands: The Playing Cards Method with Kathy Pearce

From The LeaderLab: Powered by LifeLabs Learning by LifeLabs Learning

May 27, 2026 · 17 min

About this episode

Kathy Pearce discusses the Playing Cards Method for providing clear and actionable feedback.

What makes feedback useful instead of just emotional? In this Skills Spotlight episode of The Leader Lab, Kathy Pearce, Facilitator at LifeLabs Learning, joins host Micaela Mathre to unpack the Playing Cards Method™, one of LifeLabs’ most memorable frameworks for turning blurry feedback into clear, actionable communication. Using the four suits in a deck of cards, Kathy explains how Hearts and Clubs represent vague praise and criticism, while Diamonds and Spades point to the specific be...

People in this episode

Host: Micaela Mathre

Guest: Kathy Pearce

Topics covered

  • feedback
  • communication
  • Playing Cards Method
  • actionable feedback
  • emotional intelligence

Keywords

  • feedback
  • Playing Cards Method
  • communication
  • praise
  • criticism
  • actionable
  • emotional

Mentioned in this episode

Organizations: LifeLabs Learning

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