About this episode

The episode discusses the importance of resilience in the age of AI, focusing on trust and a human-first approach in service-based businesses.

What does it really mean to be resilient in the age of AI? In Part 1 of this two-part conversation, Jay is joined by author and educator Joachim "Joe" Lépine to explore how AI is disrupting service-based businesses, and how trust, critical thinking, and a human-first approach are becoming essential to staying relevant. Listen in as we unpack the mindset shifts that AI demands, how to use these tools ethically, and why resilience isn't just about adapting to tech, it's about re-humanising your work. From the risks of outsourcing your voice to the subtle biases in AI-generated content, this is a thoughtful look at what's changing, and how to navigate it with integrity. Topics covered: * The origin story behind Joe's book AI Resilient * Why AI is a wake-up call for entrepreneurs * The three Rs: Research, Rounding Out, Refining * Trust as the core differentiator in an AI-driven world * Ethics, privacy, and hidden bias in AI tools * Joe's rule: "Joe GPT before ChatGPT" Show notes at https://jayallyson.com/podcast/trust-building-ai-practices/ then dive into part 2 where we continue the conversation with real-world applications, creative workflows, and practical tools.

People in this episode

Host: Jay Allyson

Guest: Joachim "Joe" Lépine

Topics covered

• AI resilience
• trust in business
• human-first approach
• ethical AI use
• mindset shifts
• service-based businesses

Mentioned in this episode

Books & works: AI Resilient

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