Active listening | Episode 12

About this episode

Tash and Adam discuss the experiences of Monty Moncrieff, who took calls for Switchboard and reflects on the importance of listening in the LGBTQ+ community.

Tash and Adam hear from Monty Moncrieff, who took calls for Switchboard for years and now runs London Friend . Monty remembers what it was like to take difficult calls from LGBTQ+ people, and also to be listened to himself, when he gave his first interview in season 3 of The Log Books podcast. Buy our book or see our events listings: The Log Books: Voices of Queer Britain and the Helpline that Listened . Hosted and produced by Tash Walker and Adam Zmith The voice of the log books: Serena James Assistant producer: Marnie Woodmeade  Engineer: David Pye Music: Tom Fosket-Barnes Original artwork: Natalie Doto Thanks to the Bishopsgate Institute; our publisher, Faber Books; the dreamboats at Acast; the staff and volunteers at Switchboard, and all the contributors who shared their stories. Episode transcripts available here . Call Switchboard on 0800 0119 100, email hello@switchboard.lgbt or instant message via www.switchboard.lgbt . Support this show http://supporter.acast.com/thelogbooks . Hosted on Acast. See acast.com/privacy for more information.

People in this episode

Hosts: Tash Walker, Adam Zmith

Guest: Monty Moncrieff

Topics covered

• LGBTQ+ support
• helplines
• active listening
• personal stories
• mental health

Keywords

• LGBTQ+
• helpline
• active listening
• Monty Moncrieff
• Switchboard

Mentioned in this episode

Organizations: Switchboard, London Friend, The Log Books, Bishopsgate Institute, Faber Books, Acast

More episodes of The Log Books

• Staying afloat - 009 · June 10, 2026 · 23 min
• Hunky Jesus - 008 · June 3, 2026 · 37 min
• Second adolescence - 007 · May 27, 2026 · 40 min
• Ghosts of your former self - 006 · May 20, 2026 · 36 min
• Lab rats - 005 · May 13, 2026 · 27 min
• Inherent Vice - 004 · May 6, 2026 · 26 min