
Sam Dorison: AI & Company Performance EP815
From The Michael Brian Show by Michael Brian
April 13, 2026 · 45 min · Episode 817
About this episode
Sam Dorison discusses the use of AI to enhance employee training and company performance.
Sam Dorison (@samdorison) is the co-founder and CEO of ReflexAI, a platform that equips human support and contact centers with scalable AI tools, delivering advanced roleplay simulations and intelligent quality assurance that drive better outcomes for every human interaction. We discuss the idea of using AI to train employees and enhance the performance of companies. You can find out more about Sam at https://www.reflexai.com/ & https://www.linkedin.com/company/reflexai/ Join the FREE Facebook group for The Michael Brian Show at https://www.facebook.com/groups/themichaelbrianshow Follow Mike on Facebook Instagram & X
People in this episode
Host: Michael Brian
Guest: Sam Dorison
Topics covered
- AI
- company performance
- employee training
- contact centers
- business improvement
Keywords
- AI tools
- employee training
- company performance
- contact centers
- quality assurance
Mentioned in this episode
Organizations: ReflexAI, Facebook, LinkedIn
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