Why Your Best Employee Might Be Your Worst Promotion (And What to Do Instead) with Frank Koen

Why Your Best Employee Might Be Your Worst Promotion (And What to Do Instead) with Frank Koen

June 30, 2026 · 41 min · Episode 28

About this episode

Nicole Moss discusses the pitfalls of promoting the wrong employee with Frank Koen, emphasizing the importance of understanding human resources strategies.

Send us Fan Mail What happens to your business continuity when you mistake an administrative logistics problem for a core human resources strategy? In this episode of The Moss HR Minute, Nicole Moss, Co-Founder of Moss Consulting HR Services, sits down with Frank Koen, RPh, President of CloudRx.com. Frank is a premier healthcare and pharmacy operations executive who has scaled multi-site networks across the country, transitioning his deep enterprise execution wisdom from major brands li...

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Host: Nicole Moss

Guest: Frank Koen

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Organizations: CloudRx.com

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