Should retirement villages have to repay residents faster?

Should retirement villages have to repay residents faster?

July 6, 2026 · 25 min

About this episode

Oliver discusses the retirement village business model and repayment issues with Michelle Palmer.

In this episode, Oliver talks with Michelle Palmer, Executive Director of the Retirement Villages Association, about the retirement village business model and the debate over how quickly operators should repay residents and their estates once a unit is vacated. They discuss the Consumer New Zealand petition, the Government's proposed 12-month repayment rule, and why applying changes retrospectively to existing contracts could raise costs for residents and put pressure on smaller operators.

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