ALWAYS IMPERFECT - THE BIG END OF AI

ALWAYS IMPERFECT - THE BIG END OF AI

November 4, 2025 · 30 min

About this episode

The episode explores how L'Oreal Groupe transformed its business processes using AI, featuring insights from CEO Alex Davison.

Can a big business transform its processes and workflows using AI? With very few successful examples to follow, how does the Big End of Town even get started? L'Oreal Groupe - the biggest beauty products firm on Earth - got started three years ago. We sit down with L'Oreal Groupe ANZ CEO Alex Davison to explore how they did it, why they did it - and how it's changed their business. L'Oreal is rated by FORTUNE Magazine to be the #1 most innovative firm in the world - so maybe we can all learn something from them. The Next Billion Seconds with Mark Pesce is produced by Ampel and  Myrtle and Pine    Listen on Spotify , Apple   Sign up for 'The Practical Futurist' newsletter here. https://nextbillionseconds.com  See omnystudio.com/listener for privacy information.

People in this episode

Host: Mark Pesce

Guest: Alex Davison

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Organizations: L'Oreal Groupe, FORTUNE Magazine, Ampel, Myrtle and Pine

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