110: The Multi-Shop Mindset: Expansion, Trust and the Pricing Hump w/ Kevin Luchmun & Roxanne Batt

About this episode

Anthony Laban discusses the challenges of expanding a barber business with Kevin Luchmun and Roxanne Batt, focusing on trust and pricing strategies.

PROUDLY SPONSORED BY THE LONDON SCHOOL OF BARBERING! Use Our Exclusive Code ‘noblebarber26’ for £250 off their 9 & 12 Week NVQ Level Courses! 👇 Claim here: https://www.londonschoolofbarbering.com/ Welcome back to The Noble Barber Podcast,, Anthony Laban travels to Hertfordshire to sit down with international educator and shop owner Kevin Luchmun alongside Roxanne Batt. After decades of being a "one-man band" in London, Kevin reveals the raw, daunting reality of opening his second location and the "therapy" required to finally let go and trust a team… Kevin and Roxanne also tackle one of the industry's biggest frustrations: The Pricing Hump. Why are barbers still charging £35 when a salon down the road gets £95 for the same service? Kevin breaks down his business model, the strategy of "free haircuts" to build a chair from scratch and why he self-invested everything to create a five-star experience built on perfect lighting and flawless customer service. Follow Kevin! https://www.instagram.com/kevinluchman Follow Roxanne! https://www.instagram.com/batt_hair FOLLOW US 🐂 ✂️ Linktree: https://linktr.ee/thenoblebarberpodcast Instagram…

People in this episode

Host: Anthony Laban

Guests: Kevin Luchmun, Roxanne Batt

Topics covered

• multi-shop mindset
• business expansion
• trust in teams
• pricing strategies
• barbering industry

Keywords

• barbering
• business expansion
• pricing strategies
• trust
• customer service
• haircuts
• education

Sponsors

The London School of Barbering

Mentioned in this episode

Places: Hertfordshire, London

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