the PPod on location- at the Red Cross shop

About this episode

The episode features a visit to the British Red Cross Shop in Swan Street, discussing its operations and interactions with customers and volunteers.

This week, we are at the British  Red Cross Shop in Swan Street to find out all about how the shop operates. It was a very wet day outside, but we had the chance to speak to the shop manager Vicky, along with her band of volunteers.  We even managed to chat to a few customers that braved the weather to come inside to have a browse to see what treasures they could find. See omnystudio.com/listener for privacy information.

People in this episode

Guest: Vicky

Topics covered

• charity
• volunteering
• community
• retail
• customer experience

Keywords

• British Red Cross
• shop
• volunteers
• customers
• Swan Street

Mentioned in this episode

Organizations: British Red Cross Shop

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