224. How CEOs can prepare their team for the unexpected

224. How CEOs can prepare their team for the unexpected

July 6, 2026 · 10 min · Episode 224

About this episode

Phil discusses how CEOs can prepare their teams for unexpected disruptions by building resilience and organizational capabilities.

Get the CEO Leadership Collection: Five curated conversations in a private podcast, each under ten minutes, on the decisions and pressures that define the role. Visit listentophil.com What if the biggest threat to your business isn't the crisis itself—but what wasn't built before it arrived? Most leaders think about crisis management when disruption appears. The stronger approach is to build the organisational capabilities that allow your company to absorb disruption without losing direction. In this episode, Phil explores why resilience is less about reacting well and more about designing a business that remains dependable under pressure. You'll learn: Why decision clarity, leadership alignment, information discipline, relationships and organisational learning determine how well a company responds to disruption. Why crises rarely create weaknesses—they expose the ones that already existed. The READY framework: five practical questions every leadership team should ask before the next market shock, competitor move or internal rupture. If this episode prompts you to look differently at your leadership team, don't wait for the next crisis. Start strengthening the system while…

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Host: Phil Hayes-St Clair

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Organizations: CEO Leadership Collection, listentophil.com

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