About this episode

The episode discusses the importance of combining high technology with high touch in enhancing the patient experience, featuring guest Marc-François Bradley.

Connect with Marc-François Bradley: https://www.linkedin.com/in/marcfrancoisbradley/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠ Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

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• Episode 71: What Happens When the Phones Finally Stop Ringing ft. Liam Welch · July 1, 2026 · 5 min
• Episode 70: Making Every Patient Feel Like the Only Patient ft. Kristin Jarvis · June 24, 2026 · 10 min
• Episode 69: Why Patient Follow-Up Makes or Breaks the Patient Experience ft. Samantha Davenport · June 17, 2026 · 7 min
• Episode 67: Why More Ophthalmologists Are Choosing to Start Their Own Practices ft. Alison Early · February 10, 2026 · 12 min
• Episode 65: Why Practice Culture Impacts Patients, Teams, and Growth ft. Mike Lyons · January 27, 2026 · 11 min
• Episode 64: Why Patient Education Starts Before the Consult ft. Chris Bonsall · January 20, 2026 · 11 min

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