Merchant of Record vs PayFac: MOR Explained: What Everyone Gets Wrong - Know The Difference | PEP110

Merchant of Record vs PayFac: MOR Explained: What Everyone Gets Wrong - Know The Difference | PEP110

From The Payments Experts Podcast by Expert Payments Attorneys of Global Legal Law Firm

June 3, 2026 · 26 min · Episode 110

About this episode

This episode explains the concept of Merchant of Record and its implications in payments, including customer ownership and liability issues.

“Merchant of record” gets thrown around nonstop, but it changes who owns the customer, the descriptor, and the liability. We break down what it really means and what it is not. “Merchant of record” sounds like a neat shortcut in payments until you realize it can change who owns the customer experience, who appears on the billing descriptor, and who gets stuck holding the bag when disputes, taxes, or regulators show up. We dig into what we’re seeing with Visa VAMP in the real world, including...

People in this episode

Host: Expert Payments Attorneys of Global Legal Law Firm

Topics covered

  • Merchant of Record
  • PayFac
  • customer ownership
  • billing descriptor
  • liability
  • Visa VAMP

Keywords

  • Merchant of Record
  • PayFac
  • customer experience
  • billing descriptor
  • disputes
  • taxes
  • regulators

Mentioned in this episode

Organizations: Visa

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