Hiring Your First Employee? Listen to This First! - Ep. 16 w/ Rebecca Paulsel

Hiring Your First Employee? Listen to This First! - Ep. 16 w/ Rebecca Paulsel

March 10, 2026 · 1h 9m · Episode 16

About this episode

In this episode, Doug Keeling discusses key questions and strategies for hiring your first employee in the pet business with guest Rebecca Ann Paulsel.

For everything you need to go from a solo pet sitter to a team leader, Enroll in my Pawsitive Hiring Course: pawsitivehiringcourse.com Hiring your first team members can be very daunting, and it's natural to have a lot of questions! In this episode, Rebecca Ann Paulsel from the Golden Leash Dog Walking & Pet Sitting in Houston, TX asked me her top questions as she prepares to hire for the first time! In this episode, Rebecca asks me: 1. In your years of experience being a business owner & employer, when does hiring actually increase profitability instead of just reducing burnout? 2. What are the biggest mistakes you see pet business owners make with their first hire, and what are some tactical ways to help reduce them? 3. At what point should owners start thinking about lead roles or tiered positions, to move employees up to maintain retention? 4. How much training is ‘enough’ before letting someone work independently? 5. For those who overthink creating their SOP’s and training documents, where would you start and what system/software would you use to get started? 6. What was the biggest mindset shift that helped you personally become a better employer & leader…

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