FCA Protection Paper

FCA Protection Paper

From The Practical Protection Podcast by Kathryn Knowles

November 27, 2025 · 39 min · Season 11 · Episode 5

About this episode

Kathryn discusses the FCA's recent paper on the insurance industry and its implications for consumers.

Hi everyone, I have been taking at look at the recent paper from the FCA, that has been written to give an initial view of how the industry works, the players in it, potential consumers and outcomes from accessing insurance. Overall I think the paper was really well written and gave an accurate portrayal of the industry. It was clearly written and not too long, so I would recommend giving it a read if you can. I’m not a data lover, but, they did have some stats in the paper that really stood out and I think are brilliant examples of how intermediaries are in this space. The key takeaways: In 2023 individual protection insurance claims totalled £4.85 billion. 97% of income protection sales are advised, we’re doing an amazing job! Key focuses of the review are going to be ensuring effective competition, addressing the protection gap for vulnerable consumers, assessing influence of distribution channels on consumer outcomes, and reviewing commission and broking practices. Next time Alan is going to be back with me and we are going to be talking about arranging protection insurance for people living with neurofibromatosis. Remember, if you are listening to this as part of your work…

People in this episode

Host: Kathryn Knowles

Guest: Alan

Topics covered

  • insurance
  • FCA report
  • consumer protection
  • income protection
  • vulnerable consumers

Keywords

  • FCA
  • protection insurance
  • income protection claims
  • insurance industry
  • consumer outcomes

Sponsors

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Mentioned in this episode

Organizations: FCA

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