Typeform CEO on Why Breadth Beats Depth as an AI Moat and How to Build a Defensive and Offensive AI Strategy | Jay Choi | E301

Typeform CEO on Why Breadth Beats Depth as an AI Moat and How to Build a Defensive and Offensive AI Strategy | Jay Choi | E301

June 24, 2026 · 33 min · Episode 301

About this episode

Jay Choi discusses the importance of breadth over depth in AI strategy and shares insights on building a robust AI engagement platform.

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Jay Choi, Chief Executive Officer at Typeform. Typeform is the AI engagement platform trusted by more than 150,000 customers, including 95% of the Fortune 500. Before Typeform, Jay spent seven years as Chief Product Officer and General Manager at Qualtrics, where the company scaled from $100M to over $1B in ARR. What you'll learn: Breadth of surface area as a stronger AI moat than depth ...

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Host: Carlos González de Villaumbrosia

Guest: Jay Choi

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Organizations: Typeform, Qualtrics, Fortune 500

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