Zoom CPO on Rebuilding the Future of Work Collaboration with Agentic AI — From Meeting Transcripts and Recordings to a System of Action | Jeff Smith | E292
About this episode
Jeff Smith discusses the evolution of Zoom's product strategy and the impact of AI on work collaboration.
Zoom generates $4.87B in annual revenue and powers modern work for hundreds of millions of users worldwide. In this episode, Carlos González de Villaumbrosia, CEO at Product School, sits down with Jeff Smith, Chief Product Officer at Zoom. Jeff joined Zoom in 2019 and has led product through three distinct eras — COVID hypergrowth, multi-product expansion, and the current agentic AI shift. In this conversation, he breaks down what actually changes when AI becomes core infrastructure for how t...
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